Gone are the days of the humble administrator click-clacking away on a typewriter or silently sitting in the corner of meetings taking minutes. Today’s administrators are the best multi-taskers in the world! Wise business owners know that the quality of their admin staff is as important as their stakeholders and management team, that without them, the daily operations of the business would fall apart.
Administrators of today, are salespeople, marketers, IT specialists, legal eagles, and a million things more. As we move more and more into a virtual world, the need for employees to be static in an office is no longer essential. Business owners are reaching out to Virtual Assistants as they are not just cheaper to employ than a full-time member of staff, they realise that everything they could possibly need doing, a VA can do for them.
As a VA agency, we are inundated with questions around what a VA can do, so here are just a fraction of the services that we can offer at Sampson VA Services, to get you thinking about how we can help your business today.
Traditional Administration
Covering your daily administrative duties including:
Data entry and management
Diary management
Inbox management
Travel arrangements
Typing/transcription
Process and CRM management
Bookkeeping
Technical support
As well as business administration, personal administration is available covering everything including organising childcare, booking holidays and trips, diary management and party planning.
Real Estate Administration
One of our most popular requests, real estate administration is perfect for the busy realtor so they can spend more time selling and less time caught up in paperwork. Our VA’s cover all aspects of administration including:
Updating portals
Managing property listings
Liaising with vendors and potential buyers
Document management
Lead screening and booking viewings
AML and land registry checks
Social media marketing
Website management
Human Resources
Human resources are an essential element of any organisation where you have paid employees, the smaller organisation, however, may not have the finances to employ a full-time HR person, which is why a Virtual HR Assistant is perfect.
A Virtual HR Assistant can manage your full HR function for you, including:
Document management
Appointment making
On-boarding and orientation
Maintaining full employee records and information
Full recruitment process
Business Branding and Website Building/Design
As a business owner, your brand is your business. You only have to look at the major players out there, to realise that keeping your brand fresh and up to date is an important part of staying relevant in the market. Your website is also hugely important. A poorly written or hard to navigate website can turn customers away before they bother to engage with you. We have Virtual Assistants that can manage all of this for you, leaving you the time to be the voice and face of your business.
Covering all elements of branding and website management including:
Branding and re-branding by understanding your reasons and motives behind your brand.
Branding to reflect your mission, goals and aspirations.
Competition research and analysis.
Logo design/re-design for all platforms including social media and web presence.
Branded templates and print-ready branded images.
Review of your current website and performance.
Full website design and creation on any platform of your choice.
Website copy and content creation to reflect your relevance, brand and business using your images, logos and colour pallet.
Ongoing website management and reporting and updating.
Marketing
Your image is everything, particularly where the market is saturated with other businesses offering the same services. Your marketing needs to make your business stand out from the rest, and our Marketing Virtual Assistants can do all of this for you.
Graphic Design
Working closely with you to define the scope of your project producing visual concepts.
Selecting colours, images and typefaces that reflect your branding.
Updating designs and artwork to create consistency across all platforms.
Social Media Management
Review current platforms and establish what is or isn’t working for you.
Full creation of a social media strategy including making sure that your online profiles are on point.
Creating new social media pages if required assisting with page growth both organic and paid.
Content creation, designed, researched, branded and scheduled.
Sales copy with a clear call to action.
Sourcing images that reflect your business and ensuring that all of your posts and engagements run smoothly.
Blogging and article writing, researched, written and scheduled for you.
Analysis and ongoing research of engagement, providing reviews.
Email Marketing
Email marketing is not dead businesses are going back to it as a way to engage their customers. Social media is flooded with businesses attempting to reach their customers, that the simplest way to reach their customers is to contact them directly. We can handle this for you.
We work with you to create a plan for marketing campaigns, understanding what you aim to achieve.
Content research, writing, design, images and branding.
Scheduling, reporting and ongoing campaigns.
Event Management
Organising any event is stressful and with so many things to consider, things get forgotten, overlooked, cancelled, it can be so difficult to think of everything which is why, hiring a Virtual Assistant who can manage all of this for you, takes all of that stress away.
Booking venues, sending invitations, booking catering, entertainment, etc.
Controlling budgets.
Dealing with suppliers.
Publicising your event, producing the concept, design, content, media, etc.
Legal Administration
Full legal administration support includes:
Managing legal paperwork.
Speaking to clients, and legal professionals.
Appointment booking and diary management.
Producing and managing legal documentation.
Project Management
Project management on any scale can be daunting with so many elements to consider. Having a Virtual Assistant pull this together for you, will ensure that you keep to timescale and budget.
Managing risk throughout the life of the project.
Ensuring work is done on time and to the right standard.
Coordinating work assignments and teams.
Change management and alterations.
Ensuring that the whole project is seen through to completion.
I’m sure you can now see why we consider Administrators to be superheroes! This is still only a fraction of what they can now do. Imagine how hiring a VA could enhance your business and goals. We are happy to talk through your options. Get in touch with us today and hire your own superhero.